April 2025

No incidents reported for this month.

March 2025

Journeys not processing on some subscriptions.
This issue has been resolved.
Mar 19, 14:14 - Mar 20, 10:02 EDT
Skio dashboard not loading
This issue is fully resolved and all created subscriptions are in Skio.
Mar 8, 08:34 - 14:18 EST
Analytics - Performance Dashboard not showing accurate Subscription Revenue
This incident has been resolved.
Mar 4, 08:12 - 18:19 EST

February 2025

Merchant Dashboard is inaccessible
Merchant Dashboard was inaccessible from the time of 15:42 until 15:50 UTC.
Feb 20, 10:30 - 10:30 EST
Skio Merchant Dashboard is inaccessible.
This issue is resolved and all of Skio is fully operational again.
Feb 19, 19:06 - 19:30 EST
Customer Portal Login Difficulties
The customer portal login issue has been fully resolved, and customers can now log into their Skio accounts without issue.
Feb 11, 07:46 - 08:16 EST