Analytics - Performance Dashboard not showing accurate Subscription Revenue

Incident Report for Skio

Resolved

This incident has been resolved.
Posted 1 month ago. Mar 04, 2025 - 18:19 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 1 month ago. Mar 04, 2025 - 11:27 EST

Investigating

We are investigating an issue causing the Subscription Revenue and possibly other related metrics to show incorrectly for some merchants.
Posted 1 month ago. Mar 04, 2025 - 08:12 EST
This incident affected: Skio Merchant Portal.